I normally don't gush. Nor do I tolerate any sort of celebrity worship, where normally reasonable and intelligent people fall apart at the sight and touch of a VIP. But this morning I had breakfast at The Drake in Chicago with Joe Pine, author of Mass Customization, The Experience Economy and Authenticity.

Truly a visionary. And a really swell dude.

Check him out at TED. (You know you made it when they let you talk at TED.)

So I guess I'm gushing a little if I'm posting about it. He had oatmeal. I had eggs over easy.

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